Terms & Conditions

Legal terms and conditions governing your relationship with Buildclean and use of our services.

Agreement Overview

These Terms and Conditions establish the legal framework for your use of Buildclean's website and post-construction cleaning services. By accessing our website or engaging our services, you enter into a binding agreement with us under these terms.

We've structured these terms to protect both your interests and ours, creating clear expectations for how we work together. Please read them carefully and contact us if you have questions about any provisions.

Your Legal Responsibilities

Compliance with Laws

You agree to comply with all applicable local, state, and federal laws when using our website or services. This includes regulations related to construction, waste disposal, workplace safety, and any industry-specific requirements that apply to your project. If your project requires specific permits or approvals for debris removal or cleaning activities, you're responsible for obtaining these.

Accurate Information

When you provide information to us, whether through our contact form, in conversations about your project, or in any other communication, you represent that the information is accurate and complete to the best of your knowledge. Providing false or misleading information could affect our ability to serve you properly and may impact the terms of any service agreement.

Site Access and Safety

If you engage our cleaning services, you're responsible for ensuring we have safe and appropriate access to the work site. This includes providing necessary keys or access codes, coordinating with other contractors who may be on-site, and informing us of any hazards or special conditions at the location. You should ensure that the site conditions meet basic safety requirements for our team to perform their work.

Prohibited Conduct

When using our website or engaging with our services, certain behaviors are prohibited. You may not use our services for any unlawful purpose, interfere with our operations or other clients' projects, misrepresent yourself or your project requirements, or attempt to damage our reputation through false statements.

You also agree not to attempt to circumvent our business processes, such as trying to directly hire our employees or subcontractors for projects outside of your engagement with Buildclean during the term of our service relationship.

Payment Obligations

If you engage our cleaning services, you agree to pay the fees specified in our service agreement according to the payment terms we've established. This includes timely payment for completed work and adherence to any deposit or progress payment requirements we've outlined.

Service Scope and Project Conditions

Service Agreements

When you engage our post-construction cleaning services, we'll establish a specific service agreement that outlines the scope of work, timeline, pricing, and other project details. That agreement, along with these Terms and Conditions, governs our working relationship for that specific project.

Project Variations

Construction and cleaning projects can involve unexpected conditions. If we encounter situations that differ significantly from what was described during our initial assessment, such as hazardous materials, structural issues, or scope changes, we reserve the right to pause work and renegotiate the terms. Any significant changes to the agreed scope will be discussed with you before proceeding.

Timeline Flexibility

While we work diligently to complete projects within agreed timelines, various factors can affect scheduling. These might include weather conditions, site access issues, coordination with other trades, or discovery of unexpected conditions. We'll communicate with you about any delays and work to minimize their impact on your project timeline.

Service Limitations

Our services focus on post-construction cleaning and debris removal. We don't address structural repairs, remediation of hazardous materials beyond standard construction dust and debris, or issues that require licensed specialists in other fields. If we identify such needs during our work, we'll inform you so you can arrange for appropriate professionals.

Liability Limitations and Disclaimers

Service Warranty

We stand behind the quality of our cleaning work. If you're not satisfied with the results of our service, let us know within a reasonable time after completion, and we'll work with you to address any legitimate concerns. However, this commitment doesn't extend to issues caused by conditions beyond our control, such as continued construction activity after our cleaning or pre-existing damage that cleaning made more visible.

Limitation of Liability

We carry appropriate insurance for our business operations and take reasonable precautions to protect your property during our work. However, our liability is limited to direct damages caused by our negligence or failure to perform services as agreed.

We're not liable for indirect, consequential, or incidental damages, such as lost business opportunities, project delays caused by factors outside our control, or issues arising from pre-existing conditions at the site. Our total liability for any claim related to our services won't exceed the amount you paid us for the specific project in question.

Disclaimer of Warranties

Beyond our commitment to quality work, we provide our services "as is" without additional warranties, express or implied. We don't warrant that our services will meet every expectation or that the results will be exactly as you envisioned, as cleaning outcomes can vary based on materials, construction conditions, and age of the building or renovation.

Indemnification

You agree to indemnify and hold Buildclean harmless from claims, damages, or expenses arising from your misrepresentation of project conditions, your failure to disclose known hazards, or your violation of applicable laws or regulations in connection with your construction project. This doesn't affect our responsibility for our own actions or negligence.

Intellectual Property and Content

All content on our website, including written materials, images, processes descriptions, and branding elements, is protected by intellectual property rights. You're granted a limited, non-exclusive license to access and use our website for its intended purpose of learning about and potentially engaging our services.

You may not reproduce, distribute, or create derivative works from our website content without permission. If you'd like to use our content for purposes beyond personal reference, please contact us to discuss licensing arrangements.

Any feedback, suggestions, or ideas you provide to us about our services or website may be used by us without compensation or attribution, though we appreciate your input and consider it valuable.

Privacy and Data Protection

Your privacy is important to us. The personal information you provide when using our website or engaging our services is handled in accordance with our Privacy Policy. By agreeing to these Terms and Conditions, you also acknowledge that you've read and understood our Privacy Policy.

We collect, use, and protect your personal information as described in our Privacy Policy, which forms an integral part of these terms. You have rights regarding your personal data as outlined in that policy.

Dispute Resolution

If disputes arise regarding our services or these terms, we encourage open communication to resolve issues amicably. Most concerns can be addressed through direct discussion, and we're committed to finding reasonable solutions that satisfy both parties.

For disputes that can't be resolved through direct communication, both parties agree to first attempt mediation before pursuing formal legal action. This approach often leads to faster, more cost-effective resolutions while preserving working relationships.

If legal action becomes necessary, it will be conducted in accordance with applicable local laws, with each party responsible for their own legal costs unless otherwise determined by the outcome of the proceedings.

Force Majeure

Neither party will be held liable for failure to perform obligations under these terms if that failure results from circumstances beyond reasonable control. This includes natural disasters, severe weather, public health emergencies, labor disputes, government actions, or other events that make performance impossible or impractical.

If such circumstances arise, the affected party will notify the other as soon as reasonably possible, and both parties will work together to minimize the impact and find alternative solutions where feasible.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with applicable local laws. Any legal proceedings arising from these terms or our service relationship will be conducted under the jurisdiction of the appropriate local courts.

If any provision of these terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable. If modification isn't possible, the provision will be severed from these terms without affecting the validity of the remaining provisions.

Complete Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreement we enter into with you, constitute the complete agreement between you and Buildclean regarding your use of our website and services. They supersede any prior communications, proposals, or agreements related to these matters.

Any modifications to these terms must be made in writing and agreed to by both parties. Our failure to enforce any provision of these terms at any time doesn't constitute a waiver of our right to enforce that provision later.

Assignment of Rights

You may not transfer or assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to another entity in connection with a merger, acquisition, or sale of business assets, provided the assignee agrees to honor these terms.

Changes to Terms and Conditions

We may update these Terms and Conditions periodically to reflect changes in our business practices, legal requirements, or other factors. When we make changes, we'll update the date at the bottom of this page. For significant modifications, we may provide additional notice through our website or direct communication if you're an active client.

Your continued use of our website or services after changes are posted indicates your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed about any updates.

Questions or Concerns

If you have questions about these Terms and Conditions or need clarification about any provisions, please contact us. We're committed to transparency and want you to feel confident about the terms that govern our working relationship.

Last updated: January 2026