Privacy Policy - Buildclean

Our Commitment to Your Privacy

At Buildclean, we understand that when you reach out about post-construction cleaning services, you're sharing information that deserves protection. We take this responsibility seriously and have established clear practices for how we handle any personal information you choose to provide.

This privacy policy explains what information we might collect, how we use it, and the rights you have regarding your data. We believe in transparency and want you to feel confident about how your information is managed when you interact with our website or services.

Information We Collect

Information You Provide Directly

When you fill out our contact form or communicate with us, you may choose to provide certain information. This typically includes your name, email address, phone number if you opt to share it, and details about your construction cleaning project. You control what information you share, and providing it is entirely voluntary.

We collect this information solely to respond to your inquiry and provide the services you're requesting. For example, we need your contact details to get back to you with information about our services or to schedule a cleaning project.

Automatically Collected Information

Like most websites, ours automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and which pages you visit on our site. We also use cookies to gather information about how visitors interact with our website.

This technical data helps us understand how people use our site so we can make improvements. For instance, if many visitors are having difficulty finding information about a particular service, we might reorganize that content to make it easier to locate.

Analytics and Usage Data

We use analytics services to better understand visitor behavior on our website. This involves collecting data about page views, time spent on pages, navigation paths through the site, and general demographic information. The analytics tools we use may set cookies to track this information across multiple visits.

How We Use Your Information

Providing Our Services

The primary reason we collect information is to deliver the services you request. When you contact us about post-construction cleaning, we use your information to understand your project needs, respond to your questions, provide quotes, schedule services, and follow up on completed work.

Improving Our Website

We analyze how visitors use our website to identify areas for improvement. This might involve recognizing which pages provide the most value, identifying technical issues that need fixing, or understanding which content helps people make informed decisions about our services. This analysis uses aggregated, anonymized data rather than tracking individual users.

Communications

With your contact information, we may send responses to your inquiries, provide updates about your project if you've engaged our services, or share relevant information about our cleaning capabilities. We don't send unsolicited marketing emails, and any communications we send are directly related to your interaction with us or the services you've requested.

Legal and Safety Purposes

In some circumstances, we may use or disclose information to comply with legal obligations, protect our rights or property, prevent fraud, or ensure the safety of our team and clients. These situations are rare and handled in accordance with applicable laws.

Sharing Your Information

We don't sell your personal information to third parties. The information you provide stays with us and is used solely for the purposes described in this policy. However, there are limited circumstances where we may share information:

Service providers who help us operate our website or business may have access to your information. For example, our web hosting provider stores the data on our website, and analytics services process usage data. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

If you engage us for cleaning services, we might need to share relevant project details with team members assigned to your job. This ensures they can prepare appropriately and deliver the quality of service you expect.

We may disclose information if required by law, such as in response to a court order or legal process, or if we believe disclosure is necessary to protect someone's safety or prevent illegal activity.

In the unlikely event that our business is sold or merged with another company, your information would be transferred as part of that transaction, but it would remain subject to this privacy policy's commitments.

Protecting Your Information

We implement reasonable security measures to protect the personal information we collect. Our website uses secure connections to encrypt data transmitted between your browser and our servers. We restrict access to personal information to only those employees and service providers who need it to perform their jobs.

While we take these precautions seriously, no internet transmission is completely secure. We do our best to protect your information but cannot guarantee absolute security. We encourage you to take steps to protect your own information as well, such as using strong passwords and being cautious about the information you share online.

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

You have several rights regarding the personal information we hold about you. We respect these rights and will respond to valid requests promptly.

Access Your Information

You can request to know what personal information we have about you. We'll provide you with a copy of the data we've collected and explain how we're using it.

Correct Inaccurate Data

If information we have about you is incorrect or outdated, you can ask us to correct it. We want to ensure our records are accurate.

Request Deletion

You can request that we delete your personal information. We'll comply with deletion requests except where we're legally required to retain certain information.

Data Portability

In certain circumstances, you can request that we provide your personal information in a structured, commonly used format that you can transfer to another service.

Object to Processing

You can object to certain types of data processing, particularly for marketing purposes. We respect these requests and will stop the processing you object to.

To exercise any of these rights, please contact us using the information on our contact page. We'll verify your identity to protect your privacy and respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage data. You have control over which cookies you accept through your browser settings and our cookie preference center.

For detailed information about the cookies we use, what they do, and how to manage your preferences, please visit our Cookie Policy page.

Children's Privacy

Our website and services are not directed to children under the age of 18. We don't knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Third-Party Websites

Our website may contain links to other websites that are not operated by us. We're not responsible for the privacy practices of these third-party sites. When you leave our website, we encourage you to review the privacy policy of any site you visit.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or how we operate our business. When we make significant changes, we'll update the date at the bottom of this page and may provide additional notice for substantial modifications.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes have been made indicates your acceptance of the updated policy.

Questions About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach us through our contact form, and we'll respond to your inquiry as quickly as possible.

We value transparency and are committed to addressing any concerns you might have about your privacy and data protection.

Last updated: January 2026